
Reverse Demo
Here’s what to expect and how to prepare for your Reverse Demo call
Processes We May Cover
CRM
How do you add leads to your CRM?
How do you route leads in your CRM?
How do you move leads through lead stages?
How do you convert leads to opportunities?
How do you create opportunities and quotes?
How do you manage contracts?
How do you manage customers?
What reports do you use today?
Marketing Automation Platform (MAP)
How do you manage the Lead Lifecycle?
How do you manage Campaigns?
How do you manage Lead Scoring?
How do you manage Lead Attribution?
How do you manage compliance/opt-outs?
Customer Support Platform
What is the Ticket submission process?
How do you manage Ticket Resolutions?
How do you manage Ticket Reporting? SLAs?
Customer Success Platform (CSP)
How do you manage Customer Onboarding?
How do you calculate and manage Customer Health?
How do you manage Customer QBRs?
Partner Relationship Management (PRM)
How do you manage Partner Onboarding?
How do you calculate and manage Partner referrals/leads?
How do you manage Partner co-selling?
Other GTM System General Overviews
Data Enrichment
Sales Engagement Platform
Revenue Intelligence
Lead Routing
Configure Price Quote (CPQ)
Data Analytics
GTM/Sales Enablement
Quota/Commission Management
Contract Lifecycle Management (CLM)
De-duplication Tool
